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MUMBAI: Tata Power organised a drive called ‘Naam Badlav’ for simplifying changing names on electricity bills for Mumbai consumers in which 4,000 citizens benefitted recently, a senior official said on Friday.
The drive was organised from December 1 to 15 and later extended upto December 31 on public demand, he said.
It was conducted across customer touch points and in residential societies across Mira Road, Ghatkopar, Kurla, Lower Parel, Goregaon and Malad.”We received over 9,000 name change related inquiries, of which over 4000 consumers got their name changed in electricity bills. In these camps, Tata Power employees helped consumers to fill and submit the application form, and guide them with the process along with required documents such as ownership and identity proof documents etc.,” an official said.
At these camps, officials also encouraged consumers to adopt digital services such as digital payment methods, e-wallet offers, conversion to e-bill, switching to green power, updating contact details online etc.
The drive was organised from December 1 to 15 and later extended upto December 31 on public demand, he said.
It was conducted across customer touch points and in residential societies across Mira Road, Ghatkopar, Kurla, Lower Parel, Goregaon and Malad.”We received over 9,000 name change related inquiries, of which over 4000 consumers got their name changed in electricity bills. In these camps, Tata Power employees helped consumers to fill and submit the application form, and guide them with the process along with required documents such as ownership and identity proof documents etc.,” an official said.
At these camps, officials also encouraged consumers to adopt digital services such as digital payment methods, e-wallet offers, conversion to e-bill, switching to green power, updating contact details online etc.
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