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Indian talent is centre of excellence for world: Allegis Apac president Waag

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BENGALURU: The $14.5-billion talent management firm Allegis Group is focusing on providing full-stack managed services for GCCs (global capability centres), enabling the latter to better use their contingent workers and other non-employee resources. This has become particularly important at a time when the tech industry’s tectonic shifts are forcing greater agility.
Full-stack managed services teams work as extensions of the core tech teams.
On a visit to Bengaluru, Richard Waag, president for the Apac region at the Allegis Group, said the company is providing such services for many of their North American customers, as their India centres morph into centres of excellence. “We’ve continued to build out our service offerings across the spectrum of talent services – co-managed or managed capacity, and having practices aligned to current technologies that the companies are implementing. India is no longer just an outsourcing hub for the world,” he said.
India GCCs have emerged as powerhouses of engineering and tech services delivery by deploying more agile operating models. IT industry body Nasscom expects over 500 GCCs will be added to India’s existing tally of 1,500 GCCs by 2026. GCCs are the tech and shared services centres of MNCs in India, and these are growing rapidly as global companies look for talent to help them digitally transform. The 1,500 GCCs in India employ 1.3 million people.
Venkat Shastry, MD of Allegis India, said there is captive knowledge and a deep understanding of the India value proposition which is at the heart of leveraging India beyond just the obvious cost base. “There is a migration of skills from legacy to specialist roles. The Indian talent pool is incredibly talented and has a learning mindset. Learnability is the most important skill in a digital-first world,” Shastry said.
Waag said Allegis’s offering has evolved from talent services to managed services. “Various pieces are evolving with varying degrees of maturity. So, my belief is as GCC grows in India, we will grow much faster too. I think the pace and the sophistication with which we build and deliver in India presents a robust tech transformation story,” he added.
Shastry said customers are adopting and rearranging themselves in terms of skills, technologies, and people, and the biggest motivation for Allegis is to drive specialisation at scale, aligning to the pivots in customers’ businesses. Allegis has been operating in India for the last 18 years and 40 years globally. In India, the group has over 8,000 employees and owns brands like TEKsystems, Actalent, Allegis Global Solutions, and Aston Carter.
Waag said India is the largest market for Allegis in the Apac region. He said Indians are advancing their skills, because they know that gives them a competitive edge globally. “India is one of the best places in the world for incubated talent, and this talent is growing their skills into becoming the centres of excellence for the world. It’s not about a company or an institution, it’s really a societal thing,” he said.


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